Locating Missing Participants

Discover the latest methods and best practices for finding missing plan participants and beneficiaries.

Locating Beneficiaries of Deceased Participants

Maintaining updated Plan Participant Records to ensure Fiduciary Compliance Recent guidance issued by the U.S. Department of Labor (DOL) addresses fiduciary and enforcement issues related to missing and non-responsive retirement plan participants. A key best practices category highlighted by the DOL is maintaining accurate census information for the plan’s participant population including spousal and beneficiary information. What happens if a participant is deceased and census records – in particular, spouse/beneficiary information – are incomplete [...]

The Art of Locating Participants and Beneficiaries

The difference between comprehensive Locate services and simple data updates. Pension plan professionals – plan sponsors, trustees, administrators, etc. – have a fiduciary responsibility, actually a requirement, to conduct diligent searches for participants and beneficiaries.  There are various methods to doing this.  Knowing the difference will not only help ensure you are meeting your fiduciary obligations; but, will also best prepare you for any possible regulatory reviews or audits (DOL/IRS). The most inexpensive and [...]