Case Studies

PBI finds missing beneficiaries with life changing benefits.

For over 40 years, PBI has been working with pensions across the nation to identify decedents. Not only does quick decedent identification eliminate overpayments, minimize fraud, and preserve the longevity of the plan, but it also satisfies the fiduciary duty to participants and beneficiaries. PBI can help ensure you’re doing what’s best for the participant/beneficiary and build trust with your participant population. PBI’s ability to find the hard to find can be life changing, especially [...]

John Bikus2023-06-15T15:58:43-05:00June 15th, 2023|Beneficiaries & BeneSearch, Case Studies|

Case Study: PBI Research Services Helps Company Find 375 Participants with Wrong Addresses and Missing Retirees Who Were Due Benefits

A 125-year-old analytics company, is no stranger to data. They understand the power and impact it can have – which is why PBI Research Service’s CertiCensus® caught their attention. The company uses deep data insights and analytics to solve business challenges for Fortune 500 clients. Their portfolio of B2B companies increases customer loyalty, employee experience and sales performance through a variety of services and software solutions. The company has been a client of PBI’s [...]

John Bikus2023-06-15T10:13:50-05:00March 8th, 2023|Case Studies, Pensions, Population Management & CertiCensus|

Case Study: PBI Research Services Helps Corporate Pension Fund Stop Overpayments

Challenge: XYZ company had been manually managing their employee pension plan with over 790 participants. The process was a resource-heavy task to stay up -to-date on deceased participants and required mailings. In addition, with internal audits coming up, a new benefits team was concerned about not meeting the Department of Labor (DOL) guidelines for missing participants and making overpayments. Solution: In February 2022, the company reached out to PBI Research Services about proactive pension [...]

John Bikus2023-06-15T10:24:42-05:00March 2nd, 2023|Case Studies, Pensions, Population Management & CertiCensus|

Case Study: PBI Research Services Finds Over $200,000 in Overpayments for a Public Pension Fund

Each year, Public Pension Fund (PPF) pays out more than $2.8 Billion in pensions to more than 100,000 retirees and their beneficiaries. Challenge: For years, PPF worked with a third party to identify decedents. On average, they would receive 100 to 150 identified deaths per month, but PPF in further review discovered they were missing decedents and were potentially making overpayments. In addition, they struggled with the user experience their third party provided. It [...]

John Bikus2023-06-15T10:25:50-05:00February 23rd, 2023|Case Studies, Death Audit & CertiDeath, Pensions|

Case Study: PBI Research Services Saves Michigan Public Employee Union Pension Thousands

The Michigan Education Association (MEA) is a self-governing education association representing about 120,000 teachers, education support professionals and higher-education employees throughout the state. The association has grown from their inception in 1852. Today, they offer public school employees healthcare through MESSA, as well as retirement and insurance programs through Michigan Education Association Financial Services (MEA Financial Services). Challenge Over the past few years, the MEA pension system, the Staff Retirement Plan (SRP), has struggled [...]

John Bikus2023-06-15T10:28:39-05:00February 21st, 2023|Case Studies, Death Audit & CertiDeath, Pensions|