Did you receive a letter?

If I received a letter, what should I do?

Please do ONE of the following if you received a letter:

MOVEit Letter Response

PBI sent a letter to individuals who were impacted in the recent MOVEit software event. If you received a letter, please follow the instructions enclosed on the letter. 

 

Due to the sensitivity of the data, PBI will not be able to provide specific details about your individual situation. Please call the number included in your letter or contact your pension, insurance company, or other business provider directly to learn more about your specific situation.

Address Confirmation Only

To confirm or update your address by mail, send in the form at the bottom portion of the letter with any corrections made and the appropriate box marked. Use the envelope provided.

To confirm or update your address by phone, have your reference number available and call us at the phone number on your letter. We are available Monday – Friday, 8:00AM to 6:00 PM EDT.

To confirm or update your address online, you will need the reference number and letter ID at the top of the letter. Confirm your information here.

Check Reissue Response

To mail in your response, please send completed and signed forms to the following address using the enclosed envelope:
PBI Research Services
P.O. Box 1389
Ft Washington, PA 19034

To upload your completed and signed form online, you will need the reference number and letter ID at the top of the letter. Follow the instructions in the letter and use the online form here.

Problems or questions? Please call the number on your letter. We are available Monday – Friday, 8:00AM to 6:00 PM EDT.